Return to Help Index| My Account | |
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| How do I create an account? | |
| 1) Click the "My Account" link at the top left side of our site. 2) Enter your email address. 3) Select "I am a new customer". Then simply follow the prompts to complete setting up your account. Your information is NEVER sold to any other company and is kept completely private. Please view our Privacy Policy for more information. |
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| How do I edit my account information? | |
| Click the "My Account" link at the top left hand side of our site to edit your account information. | |
| How much is my shipping? | |
| Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the Checkout page where you will be offered Shipping Method choices and their prices. | |
| I forgot my password. | |
| Click the "My Account " link at the top left hand side of our site. Under the login box you'll see a link that says "Forgot your password? Click here". That link will send an email to you with your password. | |
| How do I return my product? | |
| Please click here for more information on returning an item. | |
| I received the wrong product or my product was damaged in transit. | |
| In the unlikely event you receive the wrong product or if the product is received at your door damaged, please contact us by e-mail so we can make appropriate arrangements for a replacement. | |
| What is your return policy? | |
Click here to view our Money-Back Guarantee. Please see our Terms & Conditions for complete details regarding our return policy. |
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| When will my order ship? | |
| Please see each individual item page for more information on the availability of each item. Also, after placing your order, you may click the "My Account" link at the top left hand side of our site to track the status of your order. You will receive a shipment confirmation when your order has shipped and tracking information within 24-48 hours of shipment. | |